Client Comments

Concrete Grind and Polish are specialists in Polished Concrete Flooring. Here are a few references and feedback comments from clients we have worked with to complete their projects.

Tom Rutherford
I met John a couple of years ago as he does all the grinding and polishing of a lot of floors for GJ Gardner Rodney West the company I work for as a Project Manager. Having had a floor ground and polished around 18 years ago by a so called expert I wasn’t that fussed about doing it again. My wife Colleen and I have just finished building our 7th home. After having had the pleasure of seeing real experts doing the job and dealing with someone who is honest and knows what they are talking about I had no hesitation in getting John to price up our floor for us. My wife has had her heart set on having ground polished floors for ever so after I took her to meet John and have a look at his showroom. After that it was a no brainer. He advised on concrete strengths and finishes and came and checked as it was being poured to talk to the layer. His boys then came in and did the initial grind. Paul and the lads are not labourers. They are very knowledgeable in their own right about the process and engage willingly and well with us as clients. After the frames were up and gib on the walls they came back when they said they would and completed the grind and polish. This floor is magnificent. The polish/shine is amazing and needs minimal washing. Generally a sweep or quick vacuum does the job. Colleen absolutely loves it and continues to remind me how clever she was to make sure we had polished floors. I must admit I am an absolute convert now. The floor is cool in summer and warm in winter. The cost worked out around the same price (if not slightly cheaper) than conventional laminate flooring. My wife and I have possibly got one more new home in us before we retire. A smaller one! We will definitely be using John again. I have absolutely no hesitation in recommending John and his team/company to anybody thinking of using this process. You will never regret it.
David Crozier
We had a fantastic experience with John, Paul and team. They were very happy to accomodate our job into their schedule at a time that worked for us. The team were extremely communicative and proactive throughout and we’re thrilled with the results. Highly recommended!
Teri Wulf
John and his boys were amazing. Very friendly people. Easy to communicate with and they take pride in what they do. They did an amazing job of transforming my lounge, kitchen and entrance from carpet floor to polished floor. Thank you John.
Bridget Brent
John, Paul and their whole team were not only a pleasure to do business with, but they transformed our tired old concrete floor into a thing of beauty. We are delighted with the result and would not hesitate to recommend them.
Kylie Penman
Firstly having found Concrete Grind & Polish Limited on the internet, John, busy as he was, always returned calls, provided me with a detailed quote, & with his wife Karen were always really pleasant to deal with, compared to other companies I contacted and ask to quote didn’t give me a good sense of trust as what Concrete Grind & Polish did. So on a positive note, John and his team were professional and courterous and did a magnificent transformation of grotty lino glued concrete floors to a stunning ultra modern finish that I am thrilled with. Maintenance wise, it is easy to sweep, clean and maintain which is fabulous for anyone with animals who are probably allowed in the house more often than they should be. Thanks again.
Geoff Morris
We're so impressed with the finish on our concrete. The guys took so much care and pride to achieve the highest quality finish possible.... way above expectations... thanks so much John, Paul and team!! Kathy and Geoff
Jackie Clover
EVERYONE i've had contact with at Concrete Grind & Polish (John, Karen, Paul, Dave & Kyle) has been super helpful, prompt and professional. More importantly, they brought my plain (& not-so-clean) concrete floor into life and turned it into a stunning piece of art!! What a transformation! Their craftsmanship has simply exceeded my expectations. I am SO glad to have decided to go for a premium quality polished concrete because the value it brings to the space (& to our company) when someone walks onto it and notices it is priceless!
Callum Pirie
Our construction company have used Concrete Grind & Polish Ltd on two projects now, initially for a garage grind and seal, followed by a diamond grind and polished concrete floor in a large foyer for a current project yet to be handed over to the client. The finish is exceptional and with it currently protected, we can't wait to snap some photos and show the client the end result. The service I have experienced in working with John and Paul has been refreshing, attention to detail, application of knowledge and overall respectful people to collaborate with. In addition their men on the ground are a friendly bunch who respect all site rules, health and safety, and carry the same respect as the management do. On behalf of Meridian Construction we would highly recommend using Concrete Grind & Polish Ltd for your existing building, or new build requirements. Get them involved early, their knowledge should be applied early to ensure their prerequisites are met - giving you the desired finish! Callum Pirie - Meridian Construction
Kay Fielding
We choose John Chapman from Concrete Grind & Polish to complete the grind and polish in our new showroom in our Suzuki motorcycle shop. The job was complete in the time frame and without any additional costs. The look and finish that was created was excellent. We have, since the job, had John and his team grind and polish the floor in a sleep out. I would have no hesitation in recommending Concrete Grind & Polish to undertake large jobs like our showroom or smaller ones like our sleepout. The finish is always commented on so it was a job well done. I would recommend Concrete Grind and Polish unreservedly.
Darryon Exler
I have seen their finished product and can quite happily say that it looks amazing. Would not hesitate to recommend Concrete Grind and Polish to anyone. John and Karen are so professional and know their stuff. I never knew polished concrete could look so luxurious. Keep up the awesome work.
Paul and Leanne Crean
John, we are writing to thank you for the fantastic job you and your guys did on our floor. You were the only contractors who arrived on time and completed the job exactly to our requirements. We are continually getting comments from friends about how stunning the floor looks and I love the fact that it shows very little dirt. In fact other than vacuming we have only washed it once.

The blokes were really good too!!!
Mandy Jacobsen
super friendly and helpful. Nothing was a problem when working out how to fix my concrete floor and it was a big job. Great communication and follow up. The guys helping went beyond what was required and were just so nice while on the job. I definitely have the best concrete floor around ;-) can’t recommend them enough to anyone looking at getting a concrete floor or having some repairs done.
Lana A
Highly professional team, they do really good work. Absolutely stunning floors. Could not be more impressed.
Holly Taylor
We first built our house 18 years ago and John and his team polished our floors. We were affected by the Auckland Anniverary floods and I was gobsmacked when I called John and he knew exactly who I was and remembered our house. This went a very long way to making me feel like a valued customer not just a number. If I thought the floor was awesome before, now it is stunning, I absolutely love it. The new technology means it's even stronger and resistant to UV. From beginning to end Concrete Grind & Polish were outstanding to deal with, I highly recommend them to anyone.
Geraldine Fay
I recently had my living space concrete floor re ground and re polished by Concrete Grind and Polish Limited.
I originally dealt with John who quoted on the job and explained completely the job I would receive. He explained the work precisely in a most professional manner
and I received exactly what he told me I would receive.
Once I accepted the quotation I also dealt with Karen and Paul.
All three plus the men carrying out the work were careful, reliable and extremely professional. Their communication skills were reassuring and prompt.

It was an absolute pleasure to do business with these people. It was a stress free exercise.

I would have no hesitation to recommend this company as an expert job was carried out for me.

I cannot thank this team for what they have done.
It’s so satisfying to see a restored, shiny floor.

Thank you to all involved
Edwin Lamont
Having just completed a large ( new build ) aircraft hanger at Ardmore airport Auckland .We contracted Concrete Grind and Polish Ltd to finish the floor with a smooth , strong , serviceable surface . Whilst this is all achievable it requires exact careful preparation for the grinding , hardening , and sealing to be worthwhile for the job. GUESS WHAT : From the placing of the order, to the completion. The whole team at CONCRETE GRIND and POLISH Ltd. showed a fantastic work ethic and professional quality service to now display our perfect finished floor and a satisfied customer .ELAIR. Ed Lamont .
Jan Boyd
Concrete grind and polish recently ground back our large old and damaged patio, we are very pleased with the final result. John and Paul and their great team were very informative and professional. Their communication was excellent when the weather was not ideal and access was difficult. We knew exactly what was happening and when it was happening. Mark and I would highly recommend Concrete Grind and Polish.
Janine and Tony
We would highly recommend Concrete Grind & Polish Ltd. They worked with us before, during and after the pouring of the slab providing expert advice and followed up making sure contractors took care of the ground floor. We found their quotation to be accurate and value for money. We wanted our property in Omaha to have a beach theme and we are grateful for John and Karens professional input.
House of Chocolate
John and Team have recently polished the floors at our Takapuna Cafe and did a great job. They did the job on time, worked with us to make sure we were up and running asap after the covid19 shutdown and kept us informed at the end of each day with the progress and plan for the following day. The finish speaks for itself and it really has completed the refurbishment of the cafe. Thanks to the Team!!
Tyler Clayton
Concrete Grind & Polish were amazing to deal with! Their communication was very good and they kept us in the loop throughout the process. John and Paul were both very kind and easy to deal with. They completed our job to a very high standard and on time! Our polished Concrete floors look amazing and are better than we were expecting. I would highly recommend John and his team and will defiantly use them again in the future!
Sorella Cafe
The team at Concrete Grind & Polish did an amazing job on our soon to be new cafe in Mount Wellington. They transformed a old dirty and semi vinyl floor into a light, bright and clean polished floor! We love it! Thanks so much to John and his team Maree sorella cafe
Phil Hathaway
John and his team were excellent. Very high quality finish to my concrete slab. Looks amazing and is a showstopper! Highly recommended
Sandra Milliken
We have a beach property at Tawharanui and recently built a high spec shed. John and his team were fantastic to deal with. He discussed all our options with us and travel wasn't an issue. Communication with John and Karen was excellent. There team of guys were friendly and professional and did a fantastic job. We are very happy with the result and would highly recommend them. Sandra Milliken
Murray Dick, NZ National Maritime Museum
Dear John, it is with pleasure that I write to thank Concrete Grind and Polish Ltd for the fantastic work undertaken at the NZ National Maritime Museum. From the initial meeting to discuss the process to the user friendly manner in which all steps were explained to the completed finish of the floor was always dealt with in a professional and attentive manner. As you can imagine the Museum needs to have a professional finish to all their works undertaken within the Maritime Museum space as we are the NZ National Maritime Museum and the only attraction on the waterfront in the Auckland CBD. I would have no hesitation in undertaking the services of your company should we have further work of a similar nature in the future development of the Maritime Museum. Murray Dick.

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